- An introduction to Service Design : Designing the Invisible, Lara Penin, Bloomsbury Visual Arts, 2018
- Daniel Caja Rubio
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- Robert Curedale, Service Design : Process & Methods, Design Community College Inc., 2016
- Daniel Caja Rubio
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- Alison Black, Paul Luna, Ole Lund and Sue Walker, Information design : research and practice, Routledge, 2017
- Daniel Caja Rubio
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